Remote CX. Done Right.
RemoteCX
RemoteCX is the operational arm of Ash Rhodes Consulting, focused specifically on remote and distributed customer experience. If your team works across time zones, your CX infrastructure needs to be designed for that from the start.
15 years building Remote CX from the inside out.
Ash Rhodes has been building and leading remote customer experience teams for over fifteen years. The hiring decisions. The tooling. The process design. The metrics. All of it.
That experience covers the full range: early-stage companies building their first remote support function, growth-stage organisations where a remote team has outgrown its original structure, and enterprise-adjacent environments where distributed CX has to operate within complex compliance and operational constraints.
If something is not working in your remote CX operation, the answer usually exists somewhere in those fifteen years. Get in touch.
Coaching
1on1 Support
Individual coaching for CX leaders and managers working in remote or distributed environments. Dedicated 50-minute private sessions over five or more weeks. We identify the specific issues and work through them systematically.
Group Seminars
Help for Your Team
For teams where a larger number of people need to develop the same skills or shift the same behaviours. Whether it is remote work fundamentals, team cohesion across time zones, or specific customer-facing capability gaps, the curriculum is designed around the actual need and delivered over a day or in shorter sessions.
Consultations
One-Off Issues
If you have a specific problem in your remote CX operation, use the form below and we can scope a targeted consultation. No long-term commitment required.
© Ash Rhodes Consulting, RemoteCX, DTAR, LLC, and DTAR B.V. | VAT: NL867672225B01 | All rights reserved.
GET IN TOUCH:
© Ash Rhodes Consulting, RemoteCX, DTAR, LLC, and DTAR B.V. | VAT: NL867672225B01 | All rights reserved.